Do you want to join Dnata career in UAE as a Customer Service Agent? Then here in this job article, you will get the details information about Dnata’s latest job vacancy in Dubai, UAE. All males and females can apply for Dnata jobs in 2024.
Reporting to the General Manager, this role comes with a great opportunity to develop people and HR strategy, while providing strong business partner support for the business. This is an excellent opportunity for an aspiring HR professional who is experienced in change management and enjoys working in a matrix and compliant environment where a healthy culture and workforce are a priority.
So, if you are interested in joining Dnata career as a Customer Service Agent please check the below details.
Company Name – Dnata
Job Title – Customer Service Agent
Job Location – Dubai, United Arab Emirates
Last Date of Apply – Na
Application Process – Online
Job Responsibility of Dnata Career as Ground Staff
- Greeting passengers and assisting them with check-in and baggage handling.
- Responding to customer inquiries and complaints, and resolving any issues that may arise.
- Verifying passenger documents and ensuring that they meet the requirements for travel.
- Assisting passengers with special needs, such as wheelchair assistance or travel with young children.
- Providing information to passengers about the airline’s products and services, as well as information about their destination.
- Assisting with boarding and disembarkation procedures, and ensuring that passengers are seated safely and comfortably.
- Providing onboard customer service, including assisting with meal and beverage service, and responding to any requests or concerns that may arise during the flight.
Note- If you are looking for the latest Dubai airport job vacancy then you can check the link.
Eligibility Criteria of Dnata Customer Service Agent
- Education: A high school diploma or equivalent may be required for this role. Some employers may prefer candidates with an associate’s or bachelor’s degree in a relevant field such as customer service or hospitality.
- Experience: Some employers may require candidates to have prior experience in a customer service role, preferably in the airline industry.
- Skills: Strong communication, customer service, and problem-solving skills are important for this role. You may also be expected to have excellent time management skills and the ability to multitask effectively.
- Physical requirements: As a Customer Service Agent, you may be required to stand for long periods and lift or move heavy luggage.
- Availability: You may be required to work a flexible schedule, including nights, weekends, and holidays, as needed to meet business demands.
- Language skills: You may be required to speak multiple languages fluently, as you may be interacting with passengers from a wide range of countries.
Note – if you want to apply for public relations officer jobs at Dubai Airport please check here.
Benefits
- Industry Standard Salary Package
- Life insurance
- Discounted/free food
- Private medical/dental insurance
- On-site parking
Also, here you can check out more Dnata vacancies in different countries.
Note – are you looking for any other jobs, then here you can check the Emirates Airline’s latest jobs in Dubai for freshers.
So in the end, I hope this article provides you with the full information about the job and now you can apply for a Dnata career in Dubai as a safety manager online without any problem. Just you need to apply now and wait for the reply from the company end.
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